IN CULTURALLY DIVERSE SITUATIONS, CQ PREDICTS:
– Personal Adjustment and Adaptability
– Judgment and Decision-Making
– Negotiation Effectiveness
– Trust, Idea-Sharing, and Innovation
– Leadership Effectiveness
– Profitability and Cost-Savings

CULTURAL INTELLIGENCE, or CQ, is a globally recognised way of assessing and improving effectiveness in culturally diverse situations. It is rooted in rigorous, academic research conducted across more than 100 countries and it is being used by leading companies, universities, and governments around the world.

CULTURAL INTELLIGENCE BEGINS WITH FOUR DISTINCT CAPABILITIES NAMELY:

– CQ Drive (motivation), the person’s interest and confidence in functioning effectively in culturally diverse settings.
– CQ Knowledge (cognition), is the degree to which you understand how culture influences how people think and behave and your level of familiarity with how cultures are similar and different.
– CQ Strategy (meta-cognition), is the extent to which you are aware of what’s going on in multicultural situations and the extent to which you check and plan accordingly.
– CQ Action (behaviour), is the extent to which you act appropriately in culturally diverse settings. It includes your flexibility in verbal and nonverbal behaviours and your ability to adapt to different cultural norms.

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